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.. ITN CONTACT INFORMATION24 HOUR SUPPORT TICKET SYSTEMLIVE INTERACTIVE CHAT APPLET   Support Tickets allow ITN to dispatch support requests to various available support agents. You can also open a support ticket utilizing email by sending your communications to tickets@fatcitymarketing.com ..   .. .. Ticket Hours of Operation: The Support Ticket Desk is open 24 hours per day and 7 days per week. .. ..       .. .. Ticket Terms of Use: The ITN Support Ticket System is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the ITN Support Ticket System constitutes your agreement to all such terms, conditions, and notices. MODIFICATION OF THESE TERMS OF USE | ITN Ticket System reserves the right to change the terms, conditions, and notices under which the ITN Support Ticket System is offered, including but not limited to the charges associated with the use of the ITN Support Ticket System. LINKS TO THIRD PARTY SITES | The ITN Support Ticket System may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of ITN Ticket System and ITN Ticket System is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. ITN Ticket System is not responsible for webcasting or any other form of transmission received from any Linked Site. ITN Ticket System is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by ITN Ticket System of the site or any association with its operators. NO UNLAWFUL OR PROHIBITED USE | As a condition of your use of the ITN Support Ticket System, you warrant to ITN Ticket System that you will not use the ITN Support Ticket System for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the ITN Support Ticket System in any manner which could damage, disable, overburden, or impair the ITN Support Ticket System or interfere with any other party's use and enjoyment of the ITN Support Ticket System. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the ITN Support Ticket Systems. USE OF COMMUNICATION SERVICES | The ITN Support Ticket System may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: - Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. - Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information. - Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents. - Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer. - Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages. - Conduct or forward surveys, contests, pyramid schemes or chain letters. - Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner. - Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded. - Restrict or inhibit any other user from using and enjoying the Communication Services. - Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service. - Harvest or otherwise collect information about others, including e-mail addresses, without their consent. Violate any applicable laws or regulations | ITN Ticket System has no obligation to monitor the Communication Services. However, ITN Ticket System reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. ITN Ticket System reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. ITN Ticket System reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in ITN Ticket System's sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. ITN Ticket System does not control or endorse the content, messages or information found in any Communication Service and, therefore, ITN Ticket System specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized ITN Ticket System spokespersons, and their views do not necessarily reflect those of ITN Ticket System. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials. MATERIALS PROVIDED TO ITN Ticket System OR POSTED AT ANY ITN Support Ticket System | ITN Ticket System does not claim ownership of the materials you provide to ITN Ticket System (including feedback and suggestions) or post, upload, input or submit to any ITN Support Ticket System or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting ITN Ticket System, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid with respect to the use of your Submission, as provided herein. ITN Ticket System is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in ITN Ticket System's sole discretion. By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. LIABILITY DISCLAIMER | THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE ITN Support Ticket System MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ITN Ticket System AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE ITN Support Ticket System AT ANY TIME. ADVICE RECEIVED VIA THE ITN Support Ticket System SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. ITN Ticket System AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE ITN Support Ticket System FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. ITN Ticket System AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ITN Ticket System AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE ITN Support Ticket System, WITH THE DELAY OR INABILITY TO USE THE ITN Support Ticket System OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE ITN Support Ticket System, OR OTHERWISE ARISING OUT OF THE USE OF THE ITN Support Ticket System, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ITN Ticket System OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE ITN Support Ticket System, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE ITN Support Ticket System. .. .. ....... STEP 1 - SELECT A DEPARTMENT: Our Live Interactive Chat forwards communications to agents by department. Please select the department you would like to contact below: Sales Department Billing Department Affiliate Department Technical Support Programming Department Other:   STEP 2 - YOUR MESSAGE Please use the space below to enter your message:   STEP 2 - YOUR INFORMATION Please provide us with your Name, Phone, Email and Subject for your message.   Subject: ..... ..... Full Name: Email Address: Phone: